A non-refundable deposit of 50% of the total bill is payable at the time of booking (please make cheques payable to Flying High).

The balance invoice will be sent to you 10-14 days prior to the date of the function for which the balloons are required. This must be paid for no less than 7 days before the function. Please check your invoice carefully to ensure that everything you have ordered is shown, as the invoice will form our check list when we are decorating your function. Please inform us of any mistakes immediately.

All Prices are inclusive of VAT.

Payment may be made by cash, cheque or via Paypal.
BALLOONS WILL NOT BE INSTALLED AT THE FUNCTION IF PAYMENT HAS NOT BEEN RECEIVED BY THE DUE DATE.

Alterations to the original order can be made up to 14 days prior to the function at which time the final invoice will be prepared and the materials ordered from our suppliers.
ANY ALTERATIONS MADE AFTER THIS TIME WILL BE SUBJECT TO AN ADDITIONAL CHARGE.

It is essential that the telephone number of the venue key holder be supplied to us so that we may arrange a time to construct your decorations. Balloon decorating is a very time consuming job and can be done on the day of the function - so access to the venue may need to be earlier than you may expect. We cannot be held responsible for any problems which may arise from our not been able to gain access to the venue at a suitable time to us.

The safekeeping and return to Flying High, of returnable fixings, display pieces and hire or loan equipment is the responsibility of the client unless otherwise agreed.

The contract is binding on both parties unless amended by mutual consent.

Balance refunds cannot be made on functions cancelled less than one month before the event. Suitable insurance should be taken to cover this eventuality.